Privacy Policy
This page contains the privacy policy for RNT Group, including how personal information may be collected, used, stored, and handled in connection with website and business enquiries.
Privacy Policy
This Privacy Policy explains how RNT Group may collect, hold, use, and disclose personal information in connection with its website, enquiries, and related business communications.
By using the website or providing information to RNT Group, you acknowledge that your personal information may be handled in accordance with this Privacy Policy.
1. What personal information we may collect
RNT Group may collect personal information such as:
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your name
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your phone number
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your email address
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your company or organisation name
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your address or project location
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details about your enquiry, project, scope, or service needs
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information provided in forms, emails, calls, or other communications
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website usage information such as IP address, browser type, device information, and page activity
RNT Group may also keep records of correspondence and other information reasonably required for business administration, project communication, service delivery, and legal or compliance purposes.
2. How personal information is collected
RNT Group may collect personal information directly from you when you:
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submit a contact, quote, project, tender, or general enquiry form
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contact RNT Group by phone or email
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request information about services, projects, or careers
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otherwise communicate with RNT Group through the website or related business channels
RNT Group may also collect limited information automatically through website technologies such as cookies, analytics tools, server logs, and similar tracking methods.
3. Why personal information is collected and used
RNT Group may collect, hold, and use personal information to:
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respond to enquiries
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assess quote, project, and tender requests
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communicate with clients, prospective clients, job seekers, suppliers, and other contacts
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manage business relationships and records
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improve website performance, user experience, and service delivery
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comply with legal, regulatory, and operational obligations
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protect the security and integrity of the website and business systems
4. Website forms, cookies, and analytics
If you submit information through the website, RNT Group may use that information to route your enquiry, respond to you, keep relevant records, and manage follow-up communication.
The website may also use cookies, analytics tools, and similar technologies to understand website traffic, monitor performance, improve usability, and support normal website administration.
You can usually adjust your browser settings to control cookies, but doing so may affect some website functionality.
5. Disclosure of personal information
RNT Group may disclose personal information where reasonably necessary for:
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business administration
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website hosting, analytics, form handling, or technical support
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professional advice, including legal, accounting, or insurance support
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operational support connected to an enquiry, project, or service request
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compliance with legal obligations, lawful requests, or regulatory requirements
RNT Group does not disclose personal information more broadly than is reasonably necessary for these purposes.
6. Overseas disclosure
RNT Group generally seeks to manage personal information responsibly and in line with its business needs.
Depending on the systems, software, hosting, or service providers used from time to time, personal information may be stored or processed outside Australia.
Where this occurs, RNT Group will take reasonable steps to use service providers and arrangements that are appropriate to the handling of personal information.
7. Storage and security
RNT Group may hold personal information in electronic systems, email systems, website platforms, cloud services, and business records.
RNT Group takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
However, no data transmission or storage system can be guaranteed to be completely secure.
8. Access and correction
If you would like to request access to personal information RNT Group holds about you, or request a correction, you may contact RNT Group using the details below.
RNT Group may need to verify your identity before responding to an access or correction request and may refuse a request where permitted or required by law.
9. Privacy complaints
If you have a privacy concern or complaint about how RNT Group has handled your personal information, you may contact RNT Group using the details below.
RNT Group will review the matter and respond within a reasonable period.
10. Changes to this policy
RNT Group may update this Privacy Policy from time to time.
The current version published on the website will apply from the date it is posted.
11. Contact details
If you have a privacy question, access request, correction request, or complaint, please contact:
RNT Group
admin@rntgroup.net.au
0473 146 614
29a Chifley St, Smithfield NSW 2164